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Cellular Support Transition

All support for cellular devices will go through the F&B IT Service Desk.

Below are the links for any type of cellular support request. These links can also be accessed from the OPP Intranet page  ITS Helpdesk .

To order a new mobile device:

https://pennstate.service-now.com/sp?id=sc_cat_item&sys_id=c7c162dedb50fb4007036bba4b961948

To have a device set up:

https://pennstate.service-now.com/sp?id=sc_cat_item&sys_id=e768f002db1c7b4007036bba4b961929

An issue with a mobile device:

https://pennstate.service-now.com/sp?id=sc_cat_item&sys_id=c985b58a1b3437007c75dd7ebd4bcbe5

If you have any questions or concerns with these new procedures, please feel free to reach out to Joe Laskowski or the F&B IT Service Desk.

Workday Change

Effective August 15, exempt staff employees will no longer need to submit their monthly timesheet for an Exception Pay – Holiday time block.  

The WorkLion Management Office (WMO) has reconfigured the Exception Pay – Holiday time block to no longer populate on timesheets. Previously, this occurred when an employee submitted time worked or a time off request during the same week as a Penn State holiday.

The process for requesting time off around University holidays will now be no different from requesting time off at any other point during the year.

There are, however, two important items to note:

  1. Impact to Previous Pay Periods – If there are any changes to a previous timesheet where the Exception Pay - Holiday time block was already approved, the employee would need to resubmit their timesheet for approval.
  2. Unsubmitted, Future Exception Pay Holiday – Time Blocks – The WMO will be removing any unsubmitted Exception Pay – Holiday time blocks on employee’s behalf.

Contact:

Questions regarding holiday eligibility should be directed to your manager or Human Resource Consultant.

Spotted Lanterfly

The Spotted Lanternfly (SLF) is an invasive insect that has spread throughout southeastern Pennsylvania since its discovery in Berks County in 2014. This insect has the potential to greatly impact agricultural crops in Pennsylvania including grapes, hops, and hardwoods.

To help slow the spread of the SLF, on May 26, 2018 the Pennsylvania Department of Agriculture implemented an Order of Quarantine for the Spotted Lanternfly (Quarantine). The order applies to all businesses that travel within, into, or out of the Quarantine Zone, including Penn State.

Penn State Environmental Health and Safety has created the Procedures for Penn State Implementation of the Spotted Lanternfly Quarantine Requirements to help Penn State comply with the Quarantine. If you would like more in-depth information on the Spotted Lanternfly please visit the Environmental Health and Safety website or go to the Pennsylvania Department of Agriculture website.

Change in IT Support

Your transition for IT support to Finance and Business (F&B) IT will begin on Monday, April 22, 2019.

What is NOT changing:

  • OPP ITS HelpDesk staff will remain on site

What is New:

  • Extended IT support hours
  • On-call number for after hour support (emergencies only)

More information will be shared in the coming weeks.

The F&B IT team recognizes the vital role the Office of Physical Plant plays in supporting the university and we will do our best to provide the IT solutions and services to help you carry out your duties.

I look forward to working with you.

Thanks,

Sean Costella

Director of IT Infrastructure, Finance & Business

Physical Plant Key Box Maintenance

The Physical Security Office is completing maintenance on the Physical Plant key box, located at the Work Reception Center, during the next two weeks. If you are unable to obtain a key from the key box, please see someone at the Work Reception Center for assistance. We appreciate your patience and cooperation as we try to make improvements to allow the system to work more efficiently.